Delivery and payment
Proceeding time
Proceeding your order usually takes 3 to 5 workdays. Rarely preparing your package would take more time, but in such case we will inform you about the delay.
Estimate delivery time
We are shipping your package as soon as it’s ready to go. Depending on delivery form and destination place we offer traditional post or courier company as a third party to provide delivery services for our shop. Delivery time usually takes:
Europe:
Traditional post – 2-4 weeks
Courier company – 1-2 weeks
USA:
Traditional post – 4-8 weeks
Courier company – 1-2 weeks
Costs of delivery are based on weight and size of the ordered products. Our shop calculates them automatically. Total amount of delivery costs are shown in the summary of your basket.
Buyers must pay any customs duties and import taxes that may apply for orders that will be sent outside the European Union. We’re not responsible for delays due to customs.
Re-addressing
Re-addressing a package at the time of shipment - that is, changing the delivery address to something other than the one entered on the shipping form - involves an additional charge of 10 euros. Refusal to pay the surcharge entails withholding further orders of the customer or placing the customer on a blacklist.
Payment
Our main payment operator system in PayU. We accept also payments done with PayPal service and direct money transfers on our bank account.